Support & Help Center

Welcome to the Gelipsis Help Center — your go-to space for support, guidance, and answers.

Whether you're new to the platform or an active trader looking to troubleshoot, we're here to help you get the most out of your Gelipsis experience.

Get Help With

Account & Settings

• How to create or update your account
• Resetting your password
• Changing language, theme, or preferences

AI Signals & Features

• Understanding AI-generated signals
• Customizing your signal filters
• Using the signal timeline

Community & Posts

• How to engage in the Trading Community
• Posting, commenting, and reacting
• Community guidelines and reporting content

Notifications & Alerts

• Enabling and managing notifications
• Real-time alerts for trading signals
• Marking notifications as read

Technical Issues

• App not loading or crashing
• Features not displaying correctly
• Reporting a bug

Contact Support

Still need help? Our support team is ready to assist you.

Please email us at:

support@gelipsis.com

We aim to respond within 24–48 business hours.

Feedback & Suggestions

We value your input. If you have ideas to improve the platform or want to report a non-critical issue, let us know through the feedback form in your dashboard or by contacting support.

Thank you for choosing Gelipsis. We're here to support your trading journey — every step of the way.